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C
Newbie June 2022 Alberta

Bridesmaid dresses.

Courtney, on April 25, 2022 at 22:27 Posted in Wedding fashion 0 7
So I have an issue. I went to a dress store with all 5 of my bridesmaids I'm October. When they came in in March there are a number of issues. Bridesmaid 1 was 4 inches to small. Had to reorder her. The original size was a 10. They didn't fit so they told her to get a size 18. That came in today and now 4 inches to big. She also had to pay for shipping 2 times because she lives 5 hours from me. Bridesmaid 2. Dress is to small couldn't get zipper done up. Took to their seamstress and she got it done up and said she wouldn't alter it because it did up. But she can barely move in it. Bridesmaid 3 it's to big as they wouldnt wait to order it a bit and custom size it as she has been working out. They have been giving her a hard time about altering it and it doesn't fit properly. Number 4 and 5 are bit but manageable.
The WORST part is they are the WRONG COLOR. When I went in I told them online the color bordeaux was what I wanted because online it was a deep plum purple. They didn't have swatch in of it but assured me it was a dark plum purple. The dresses came in as a true bordeaix color as I've learned is a purple burgundy color. MY BAD. I told them this is not what I wanted and what I wanted was on the website. I was told that the pixilizatipn online was different and the girls would have to order new dresses and would take off 25%. Thay won't work. The dresses were over $300. It's not fair to them to buy new dresses for the dress stores mistake. I don't know what to do as my wedding is 2 months away. The color is ok but not whay I wanted. And the girls are having so much issue and having to spend more koney with crazy alterations

7 Comments

Latest activity by KELLY, on April 28, 2022 at 11:17
  • KELLY
    Super October 2023 Ontario
    KELLY ·
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    I can see why are upset- the colours are very different-I feel them blaming it on "pixelation" is a stretch

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  • C
    Newbie June 2022 Alberta
    Courtney ·
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    They will not accept returns or give the girls a refund. So I found a dress online from jjshouse that they all like. And am going to order it for them. They di custom sizing do they will fit better and its the color I want.
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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    I would just return the dresses and try another store. Hopefully they have off the rack of expedited shipping options considering your tight timeline.

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  • C
    Newbie June 2022 Alberta
    Courtney ·
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    When I told the store that we went to (in person) they said they would not order new dresses unless the girls paid for them again. Only 25% they give us off. And the one girl had to order another dress cuz it was to small. Now it's to big. Her cup size ks an A and the dress is a ddd. I am going to look online and see what I can to since the store won't do anything. And their seamstress won't di anything. And others are saying it will take a lot of money to alter them. Because of the sizing issues with it.


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  • Hank
    Featured September 2021 Ontario
    Hank ·
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    You shouldn't have asked the girls to get alterations when it's the wrong colour. You could've either returned them in March and then either choose another colour or try another store.

    Who's giving your bridesmaids a hard time on alterations? The dress shop? If so, take it to another seamstress and see what they have to say. No reason why you have to use the dress shop's alteration services.

    If no alterations were done, I suggest you return the dresses and visit a department store with the girls and have them order off the rack based on what they can try on. In addition to timing issues, it sounds like online ordering is not the right fit with your group since there are multiple sizing issues.

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  • Malyssa
    Expert October 2022 Alberta
    Malyssa ·
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    Hi Courtney,

    I am so sorry you are going through this. Are you using the stores seamstress? If so - DUMP THEM!!! Or even if they aren't you can totally find another who will do exactly what is needed. The fact that the one girl was told they wouldn't alter because it "fits" its ridiculous! Anyone who gives someone a hard time when that is their JOB should not be in that line of business.

    My suggestions, make a post in one of these groups and mention your issue - I guarantee there will be a recommendations on people who can help.

    https://www.facebook.com/groups/EdmontonWeddingBuySellAdvertise/

    https://www.facebook.com/groups/296344853892674/

    https://www.facebook.com/groups/calgaryandalbertaweddingvendors/ (this one more based in Calgary but have seen alot of posts for Edmonton area too)

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  • C
    Newbie June 2022 Alberta
    Courtney ·
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    Bridesmaid dresses. 1
    This is the color I wanted and what I got
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