Hi! This is going to be a bit of a story time and I would love to get some insight on what you guys think I should do! I hired a photographer who was recommended to me through another vendor I was using for my wedding. I loved her photography style and I decided to inquire for my date, she was super responsive and helpful and has amazing reviews. I ended up booking my engagement & wedding photos with her. When I put my deposit down (which was half of the payment) she said she would send me a contract, which she never did. I ended up booking her and spending extra on a package for 2 photographers for my wedding so I could have 2 separate angles and 1 could be with the guys while they were getting ready and 1 could be with me and my girls! I ended up having my engagement pictures which I had to drive about an hour to her for (wasnt a huge deal) because the location was really pretty. After the engagement shoot I had to transfer the remainder of what I was owing to her because my wedding was getting super close. I asked to have the contract ready to sign. I sent the money, and never received a contract.. again.. just a thank you email confirming my total payment. After that I hardly heard from her, she didnt hit the date she promised to give me my engagement pics, she kept putting it off, and even asked me if I could "remind her tomorrow" and when I did she just ignored it for another week. Me being understanding I was just telling myself shes busy and bit my tongue. My now husband ended up emailing her saying hes a bit frustrated and we were given a timeline and are unsure as to why we dont have the pictures and her response to him was that her computer ended up crashing and shes waiting to buy a new one and once she gets her new computer she will start working on them. She never mentioned this to me when I was asking and she was still pumping out pictures of peoples engagement photos that were done after us.. She finally sent me the engagement pictures a couple months when she gave me a timeline of a week. She sent me 10 pics and 1 of them my now husband was talking so it wasn't even a nice photo. I again ignored that picture because at this point I'm nervous if I make a stink she's going to end up not showing up to my wedding. The night before my wedding she emailed me and said she wasnt going to be able to make it but the other photographer was still coming and was going to divide his time between the guys and girls so I could still get my getting ready shots. (I paid for 2 photographers) I was so upset reading this literally the night before I walk down the aisle and didnt even respond, there was no point in letting it ruin my day so I just went with it. The photographer who showed up was awesome and I felt so bad because he was running around like crazy trying to get all the shots I wanted. Unfortunately the guys ran a bit behind while getting ready and I wasnt able to get some of the shots of me and the girls getting ready I wanted. Now after the wedding ( which is almost 2 months) I have received 2 pictures which I had to beg for when she said she would send me 40, 2 weekends after my wedding. I have tried contacting her but she continues to ignore and I have to bug and I hate that. I have nothing to really look back on and I'm nervous the more I ask the longer it's going to take. She didnt offer compensation for not showing up, should I even bother asking? I honestly have no idea what to do, and If shes busy I get that but atleast be upfront and not dodge me. There is more to this story but this sums it up so it doesnt take an hour of reading. I would love to hear from anyone who is either a photographer or again can just help me figure out what to do. Thanks!